GLOS-9 Glossary

Suppression

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A suppression is a record that prevents Deloosh from mailing an address because of consent or deliverability evidence. Consent suppressions are reversible after a genuine re-opt-in; complaints, hard bounces, and manual blocks are sticky and require an administrator to clear.

For example, an unsubscribe can lift if the same person opts in again, but that opt-in does not erase a hard-bounce suppression.

See SEND-4, Suppressions: who Deloosh will never email.

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