TRUST-1 Trust & how it works

What Deloosh does on its own — and what it always asks first

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Deloosh watches sending health, records activity, and raises governed decisions on its own, while drafting, editing, scanning, and account controls start only when you ask. Nothing in the Deloosh app or assistant sends email: “Approve & draft” produces a draft, and SEND-1 explains the product’s per-send approval commitment.

The autonomy contract

What Deloosh can doDoes it act on its own?What keeps you in control
Watch sending healthYesIt reads the current health projection and surfaces changes.
Detect a governed condition and raise a SignalYes, when the strategy engine is enabledA Signal is a proposal with evidence, not an action.
Refuse to draft when sending health is redYesThis is an automatic safety stop.
Record provider telemetryYesClicks, bounces, complaints, and opens may be recorded. Raw clicks remain unverified; opens are never used as evidence. When the assistant surface is available, it may disclose a recorded open count only with the mandatory inaccuracy caveat.
Remember a factual lesson after a campaign closesYes, on scheduleThe retrospective is ledger-grounded, informs future advice, and is not a rendered report or send.
Derive a preference from your editsNot automatically todayThis is a designed capability; even once active it only prepares a candidate that needs your confirmation before it changes anything.
Draft or revise an emailOnly when you askDrafting ends at a draft and passes the never-invent checks.
Build a send planOnly when you askThe plan is a feasibility projection, not a send action.
Scan your website for brand materialOnly when you opt inYou must accept the scan and provide the URL; it never runs unprompted.
Promote scanned claims, voice, or designNoCandidates stay untrusted until you confirm or reject them.
Apply a direct edit or annotationOnly when you askEdits remain constrained to the supported draft controls.
Dismiss or snooze a SignalNoYou choose the action; high-stakes dismissals require confirmation.
Pause or resume email activityNoYou choose the account-level action, and it is recorded.
Send from the Deloosh app or assistantNoNeither surface has a send action; “Approve & draft” ends at a draft. See SEND-1 for the approval contract.

A proposal is not an action

A Signal may recommend a known play and show why it fits. Clicking “Approve & draft” approves the drafting step: Deloosh creates a draft and send plan for review. It does not approve or dispatch the eventual send.

See SIG-2, What happens when I click “Approve & draft”? for that handoff, and SEND-1, Nothing sends without your approval for the send boundary.

What Deloosh learns

By design, Deloosh notices patterns in your edits and prepares a proposed brand preference rather than quietly publishing it into your brand memory — nothing becomes brand truth without your confirmation. The same rule governs claims found during a website scan: candidate first, trusted only after your review. Some of these review controls are still being built into the app; where a confirmation step is not yet available, the candidate simply stays untrusted and unused rather than being adopted on its own.

That boundary is deliberate: Deloosh does the work of noticing, organizing, and explaining, while you retain control over what becomes brand truth and which actions you request.

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